Last updated: 25 September 2026
1. Non-returnable digital products
Buyers Beast sells downloadable digital ebooks only. Digital files cannot be returned after access or delivery.
2. Cancellations
Orders cannot be cancelled after successful payment because delivery is instant through a download page and/or email.
3. Refund eligibility
A refund may be considered only if the customer did not receive the product, or the delivered product is substantially different from what the product page promised.
4. Requesting a refund
Contact support with your name, contact information, order or payment reference, date, ebook title and details of the issue.
5. Processing
Approved refunds are returned to the original payment method within a reasonable time. Bank or payment processor timelines may vary.